We are committed to providing excellent service and value feedback from our community. If you have a concern or complaint, please refer to our Complaints Procedure [hyperlink], which outlines the steps to raise an issue and how we will address it.

How to Make a Complaint
If you have a complaint, you can contact us in one of the following ways:

• By Email: ageingactivelycic@gmail.com

• By Phone: 07966 484 065​

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Please include:

• Your name and preferred contact details.

• A clear description of the issue or concern.

• Any relevant information or supporting evidence.